Signing in, your account and your data

First screen → Create account · Sign in · Explore the demo

1. New to Endobits Companion: tap Create account (the filled teal button at the bottom of the first screen). Diabits accounts are not carried over, so do not use an old Diabits login. See Old Diabits login below and Diabits is now Endobits Companion.
2. Already made an Endobits Companion account: tap Sign in.
3. Want to look around first, or no sensor yet: tap Explore the demo. The whole app runs on simulated data with no account and no sensor. To leave the demo, tap the DEMO DATA · TAP TO LEAVE banner at the top of the Today screen.
4. After Create account or Sign in, connect your sensor from the Care tab. Steps for each sensor: Connect your sensor.
5. Then pick your units (mg/dL or mmol/L) in Settings: Today → top-right icon → Settings, and look for the units option. Full walkthrough: Set up Endobits Companion.

First screen → Create account

1. On the first screen tap Create account and make a new Endobits Companion account. (The three buttons are shown in the figures above.)
2. Your old Diabits account and data are not carried over automatically, so expect to start from the beginning. The app learns your patterns from your own readings over the first days (on the demo, the learning strip on the Today screen reads day 1 of 15 · learning your patterns).
3. Connect your sensor in the new app. Follow Connect your sensor (Apple Health, or a direct connection in the Care tab). On Android, see Endobits Companion for Android.
4. For questions about your old Diabits account or its data, email contact@bioconscious.tech. A person will answer.
5. What changed between the apps: Diabits is now Endobits Companion.

First screen → Create account or Explore the demo

1. Open the app. The first screen shows three choices: Create account, Sign in and Explore the demo. There is no clinic code field on this screen.
2. To use the app without any account or sensor, tap Explore the demo. The whole app runs on simulated data.
3. To get your own data in, tap Create account and follow the sign-up steps (on version 5.1.2 and later, sign-up shows a consent line). If you want your clinic involved, look for Invite your clinician inside the app; it opens the clinic form (what happens next: Invite your clinician). We have not yet confirmed which screen it lives on.
4. If any screen asks you for a clinic code, update the app to the latest version your store offers and tell us: Settings → Report a problem on version 5.1.2 (attach a screenshot if you can), or email contact@bioconscious.tech.

First screen → Sign in · Today → top-right icon → Settings

1. Give it a moment, then tap Sign in once more on the first screen (Create account / Sign in / Explore the demo).
2. Check that the phone has a working internet connection and try again.
3. If you were signed out, sign in again from the first screen with the same login.
4. Keep the app up to date. The fix for being signed out by a slow sign-in service is in version 5.1.2. At the time of writing, 5.1.2 is pending on the App Store and is a preview build on Android, so it may not be offered to you yet. You can look for your app version in Settings (Today → top-right icon → Settings).
5. If it keeps happening: on version 5.1.2 open Settings and use Report a problem to send diagnostics. On earlier versions, email contact@bioconscious.tech or call +1 (236) 235-5295 with your phone model, app version and the time it happened.

First screen → Create account · Today → top-right icon → Settings

1. Read the consent line shown when you create an account. The app also links to the privacy policy from Settings: Today → top-right icon → Settings, then look for the privacy policy link. The policy is also on the web at endobits.com/privacy.
2. If you are not ready to create an account, tap Explore the demo instead. The demo needs no account and no sensor.
3. If you later want your data removed, delete your account from Settings (the store listing says you can delete your account any time from Settings; see How do I delete my account?), or email contact@bioconscious.tech.
4. If you do not see a consent line when creating an account, you are on a build older than 5.1.2, which is the version that adds it. 5.1.2 is still rolling out (TestFlight on iOS, preview on Android), so your store build may not have it yet. Your data handling is the same either way: glucose and health data are analysed on your device, there are no ads and no data sale.

Today → top-right icon → Settings

1. If you are on 5.1.2 or later, read the consent line on the sign-up screen before you agree. The upload only runs with your consent, and the app keeps a record of which consent version you accepted.
2. On 5.1.2 and later, Settings also has a privacy policy link; open it to read what the upload is for. (Older builds do not have this link. The policy is also at endobits.com/privacy.)
3. To review or withdraw your consent, open Settings and look for a consent or privacy option. We have not confirmed exactly where this control lives, so if you cannot find it, use Settings → Report a problem (version 5.1.2) or email contact@bioconscious.tech and ask.
4. To stop everything, delete your account from Settings. The store listing confirms you can delete your account at any time from Settings. Steps: How do I delete my account?

Today → top-right icon → Settings

1. Open Settings from the top-right icon on Today.
2. Look for a privacy policy link in Settings. It is being added in version 5.1.2, which is still in testing (TestFlight on iPhone, preview build on Android) and is not in the App Store or Google Play builds yet.
3. If you do not see the link, read the policy on the web at endobits.com/privacy, or email contact@bioconscious.tech or call +1 (236) 235-5295 and ask for it. If your build has Report a problem in Settings, you can use that instead.
4. To check which version you have, open Settings; it shows the build's version number (fixed in 5.1.1 to show the real version).

Today → top-right icon → Settings

1. On the Today screen, tap the icon in the top-right corner to open Settings (the icon is shown in the first section).
2. In Settings, look for the option to delete your account and follow the confirmation steps.
3. If you also want to stop sharing health data with Endobits on your phone, check the Apple Health permissions described on Connect your sensor (iPhone Settings → Privacy & Security → Health → Endobits) and turn sharing off, then uninstall the app if you wish.
4. If you cannot sign in to reach Settings, contact us through the channels at the bottom of this page (email contact@bioconscious.tech or call +1 (236) 235-5295) and we will help with your account.